We are extremely satisfied with our mattress and topper, super comfy, absolutely love it. Same goes for the pillow which offers comfort and support. The client service was excellent and super resonsive. I would highly recommend okooko for someone after top quality bedding.
The mattress and pillow is very comfortable. I can have a good sleep after using them. And the staff is very helpful and patient, help us to find out the favourite mattress and explain all the questions for us. I will recommend this product to all my friends.
The mattresses from Okooko are so comfortable! Vincent is very knowledgable and was very helpful & patient with us when we were choosing the right fit for us. The 100 days free trial is great. We had to change the firmess of ours after a while and it was sorted out very quickly! These mattresses are an investment but well worth it!
My first Okooko mattress and am loving it! Thanks to sales consultant, Vincent, for helping my partner and I pick out the right one for us. Here’s to more restful nights!
Vincent has been very reactive with us. He knows well his product and give us the right advises. The delivery went very well and their team worked very clean! I can say know that I have the best bed in the world :)
Have been enjoying my new mattress and pillow for a couple months now, very satisfied. I did a lot of research on organic latex mattress before my purchase, well worth it.
We dealt with Vincent at the showroom in LKF. Vincent was very knowledgeable and passionate about their product and let us spend a lot of time there trying out all their different mattresses. We never felt pressured to make a decision and he was happy to answer all our questions. If you're looking for a new latex mattress I would definitely suggest you check them out.
I have done extensive research as to what kind of mattress to buy and I am extremely happy to find this organic latex mattress, it offers very good support. Vincent is very knowledgeable and super helpful in helping me to choose the right firmness. The after sales service is superb, thanks Vincent!
We just got a mattress and had a great experience in the purchasing process. Vincent was attentive and able to answer all my questions over a month or two while I was deciding what to get. Post sales help has also been great as he checks to see how everything is going. I would buy all my mattresses/furniture this way if I could!
Excellent service. Terrific product! Thank you.
The bed is very comfortable. The staff (especially Vincent) is very helpful and accommodating. They let you return the mattress if you dont like it within a 100 day period. This made it very easy to make the initial purchase.
Excellent experience with Okooko. I did a lot of the research online first, and found the website to be full of useful information. Even better, Vincent was very helpful in the store. Great customer service. The bed is great. My husband has a dust allergy and he just loves it, and finds it super comfortable.
The mattress is awesome and customer service is superior! They helped me switch for a new one even when I chose the wrong density. Quality service!
Ordered the king size mattress and the wooden frame. The customer experience from Vincent was perfect, and the mattress has been fantastic.